China Airlines(CI) air cargo tracking

How to read a China Airlines(CI) air waybill number

297-94560373 example only — not a real shipment

Air waybill numbers are 11 digits, usually printed like 297-94560373. The first three digits are the IATA airline prefix — 297 is China Airlines(CI)’s — and the remaining eight are the serial, where the last digit is a check digit (the first seven digits modulo 7).

One AWB covers the whole consignment (there is no per-piece number), and unlike container numbers, AWB serials are recycled by airlines after roughly a year — so a very old number can show someone else’s shipment.

If your China Airlines(CI) tracking isn’t working

1. 1 Check the number format first

   An air waybill is 11 digits — a 3-digit airline prefix and an 8-digit serial, e.g. 297-94560373. Enter it with or without the dash, but don’t drop leading zeros from the serial.

2. 2 Make sure the number was issued by this carrier

   If your serial doesn’t start with 297, the AWB was issued by a different airline or a freight forwarder (a “house” AWB). Track house AWBs with the forwarder; the airline only sees its own “master” AWB.

3. 3 Too early or too late

   New shipments can take a little while to appear — most carriers only start returning results once the air waybill is in their system after export gate-in or acceptance. Long-delivered shipments drop out too: tracking data is usually purged weeks or months after delivery.

4. 4 Paste carefully on China Airlines(CI)’s page

   China Airlines(CI) asks you to type the number on its own page, so paste it exactly — no spaces before or after, and no extra characters picked up from an email. If the page shows a security check, complete it and search again.

5. 5 Still nothing?

   Your booking agent or China Airlines(CI)’s customer service can look the shipment up internally — have the air waybill number and the issuing office or booking reference handy when you ask.

Frequently asked questions

How do I track a China Airlines(CI) air waybill?

Type your air waybill number in the box above and press Track. You’ll land on China Airlines(CI)’s own tracking page — paste your number there and search. China Airlines(CI) air waybill numbers usually begin with 297.

What does a China Airlines(CI) air waybill number look like?

Air waybill (AWB) numbers have 11 digits: a 3-digit airline prefix and an 8-digit serial, usually written like 176-12345678. The prefix identifies the airline. For China Airlines(CI) the AWB prefix is 297. A format-valid example is 297-94560373.

Why does the China Airlines(CI) page open without my number filled in?

China Airlines(CI) asks everyone to enter the number on its own page (it has a security check), so it can’t be filled in ahead of time. We bring you to the right page — just paste your number there.

What if my number doesn’t start with 297?

Then it probably wasn’t issued by China Airlines(CI) — shipments booked through a freight forwarder or partner carrier often travel under another company’s air waybill number. Paste the number on our homepage and we’ll suggest the right airline, or check your shipping paperwork for who issued it.

Is this China Airlines(CI)’s official tracking site?

No — this is a free, independent tool that brings every carrier’s tracking together in one place. When you track here you end up on China Airlines(CI)’s own page, so everything you see comes straight from China Airlines(CI). We never see or store your shipment details.