TUI(TB) air cargo tracking

How to read a TUI(TB) air waybill number

612-53593820 example only — not a real shipment

Air waybill numbers are 11 digits, usually printed like 612-53593820. The first three digits are the IATA airline prefix — 612 is TUI(TB)’s — and the remaining eight are the serial, where the last digit is a check digit (the first seven digits modulo 7).

One AWB covers the whole consignment (there is no per-piece number), and unlike container numbers, AWB serials are recycled by airlines after roughly a year — so a very old number can show someone else’s shipment.

If your TUI(TB) tracking isn’t working

1. 1 Check the number format first

   An air waybill is 11 digits — a 3-digit airline prefix and an 8-digit serial, e.g. 612-53593820. Enter it with or without the dash, but don’t drop leading zeros from the serial.

2. 2 Make sure the number was issued by this carrier

   If your serial doesn’t start with 612, the AWB was issued by a different airline or a freight forwarder (a “house” AWB). Track house AWBs with the forwarder; the airline only sees its own “master” AWB.

3. 3 Too early or too late

   Timing matters: a number that was only just issued may not show results yet, and carriers remove old shipments from public tracking a few weeks after delivery. If the shipment is very new or long delivered, an empty result doesn’t mean the number is wrong.

4. 4 Paste carefully on TUI(TB)’s page

   TUI(TB) asks you to type the number on its own page, so paste it exactly — no spaces before or after, and no extra characters picked up from an email. If the page shows a security check, complete it and search again.

5. 5 Still nothing?

   Contact whoever sold you the freight service (your forwarder, broker, or TUI(TB) directly) with the air waybill number and the booking reference — they can see internal status that public tracking doesn’t show.

Frequently asked questions

How do I track a TUI(TB) air waybill?

Type your air waybill number in the box above and press Track. You’ll land on TUI(TB)’s own tracking page — paste your number there and search. TUI(TB) air waybill numbers usually begin with 612.

What does a TUI(TB) air waybill number look like?

Air waybill (AWB) numbers have 11 digits: a 3-digit airline prefix and an 8-digit serial, usually written like 176-12345678. The prefix identifies the airline. For TUI(TB) the AWB prefix is 612. A format-valid example is 612-53593820.

Why does the TUI(TB) page open without my number filled in?

TUI(TB) asks everyone to enter the number on its own page (it has a security check), so it can’t be filled in ahead of time. We bring you to the right page — just paste your number there.

What if my number doesn’t start with 612?

Then it probably wasn’t issued by TUI(TB) — shipments booked through a freight forwarder or partner carrier often travel under another company’s air waybill number. Paste the number on our homepage and we’ll suggest the right airline, or check your shipping paperwork for who issued it.

Is this TUI(TB)’s official tracking site?

No — this is a free, independent tool that brings every carrier’s tracking together in one place. When you track here you end up on TUI(TB)’s own page, so everything you see comes straight from TUI(TB). We never see or store your shipment details.