Vietnam Airlines(VN) air cargo tracking

How to read a Vietnam Airlines(VN) air waybill number

738-55452386 example only — not a real shipment

Air waybill numbers are 11 digits, usually printed like 738-55452386. The first three digits are the IATA airline prefix — 738 is Vietnam Airlines(VN)’s — and the remaining eight are the serial, where the last digit is a check digit (the first seven digits modulo 7).

One AWB covers the whole consignment (there is no per-piece number), and unlike container numbers, AWB serials are recycled by airlines after roughly a year — so a very old number can show someone else’s shipment.

If your Vietnam Airlines(VN) tracking isn’t working

1. 1 Check the number format first

   An air waybill is 11 digits — a 3-digit airline prefix and an 8-digit serial, e.g. 738-55452386. Enter it with or without the dash, but don’t drop leading zeros from the serial.

2. 2 Make sure the number was issued by this carrier

   If your serial doesn’t start with 738, the AWB was issued by a different airline or a freight forwarder (a “house” AWB). Track house AWBs with the forwarder; the airline only sees its own “master” AWB.

3. 3 Too early or too late

   Timing matters: a number that was only just issued may not show results yet, and carriers remove old shipments from public tracking a few weeks after delivery. If the shipment is very new or long delivered, an empty result doesn’t mean the number is wrong.

4. 4 Paste carefully on Vietnam Airlines(VN)’s page

   Vietnam Airlines(VN) asks you to type the number on its own page, so paste it exactly — no spaces before or after, and no extra characters picked up from an email. If the page shows a security check, complete it and search again.

5. 5 Still nothing?

   Contact whoever sold you the freight service (your forwarder, broker, or Vietnam Airlines(VN) directly) with the air waybill number and the booking reference — they can see internal status that public tracking doesn’t show.

Frequently asked questions

How do I track a Vietnam Airlines(VN) air waybill?

Type your air waybill number in the box above and press Track. You’ll land on Vietnam Airlines(VN)’s own tracking page — paste your number there and search. Vietnam Airlines(VN) air waybill numbers usually begin with 738.

What does a Vietnam Airlines(VN) air waybill number look like?

Air waybill (AWB) numbers have 11 digits: a 3-digit airline prefix and an 8-digit serial, usually written like 176-12345678. The prefix identifies the airline. For Vietnam Airlines(VN) the AWB prefix is 738. A format-valid example is 738-55452386.

Why does the Vietnam Airlines(VN) page open without my number filled in?

Vietnam Airlines(VN) asks everyone to enter the number on its own page (it has a security check), so it can’t be filled in ahead of time. We bring you to the right page — just paste your number there.

What if my number doesn’t start with 738?

Then it probably wasn’t issued by Vietnam Airlines(VN) — shipments booked through a freight forwarder or partner carrier often travel under another company’s air waybill number. Paste the number on our homepage and we’ll suggest the right airline, or check your shipping paperwork for who issued it.

Is this Vietnam Airlines(VN)’s official tracking site?

No — this is a free, independent tool that brings every carrier’s tracking together in one place. When you track here you end up on Vietnam Airlines(VN)’s own page, so everything you see comes straight from Vietnam Airlines(VN). We never see or store your shipment details.