Hapag-Lloyd container tracking

How to read a Hapag-Lloyd container number

CASJ1699767 example only — not a real shipment

Container numbers follow ISO 6346, the international standard for freight-container identification: four letters, six serial digits, then one check digit. The first three letters are the owner code — registered with the BIC (Bureau International des Containers) — and the fourth letter is the equipment category (U for a standard freight container).

Take CASJ1699767 as a Hapag-Lloyd-style example: CASJ is the registered prefix (owner code CAS plus the category letter J), 169976 is the serial, and the final 7 is the check digit computed from the ten characters before it — tracking systems use it to catch typos before they search.

If your Hapag-Lloyd tracking isn’t working

1. 1 Check the number format first

   Container numbers are exactly four letters plus seven digits (like CASJ1699767). A common slip is confusing the letter O with zero, or dropping the final check digit. Copy the number from the door of the container or your booking confirmation rather than retyping it.

2. 2 Make sure the number was issued by this carrier

   If your shipment was booked through a freight forwarder, the number on your paperwork may be the forwarder’s own reference, which Hapag-Lloyd’s system won’t recognise. Ask whoever issued your documents which carrier number to use — or paste the number on our homepage and we’ll work out who it belongs to.

3. 3 Too early or too late

   Timing matters: a number that was only just issued may not show results yet, and carriers remove old shipments from public tracking a few weeks after delivery. If the shipment is very new or long delivered, an empty result doesn’t mean the number is wrong.

4. 4 Still nothing?

   Contact whoever sold you the freight service (your forwarder, broker, or Hapag-Lloyd directly) with the container number and the booking reference — they can see internal status that public tracking doesn’t show.

Frequently asked questions

How do I track a Hapag-Lloyd container?

Type your container number in the box above and press Track. You’ll land on Hapag-Lloyd’s own tracking page with your number already filled in. Hapag-Lloyd container numbers usually begin with CASJ, CASU, CASZ, CMUJ.

What does a Hapag-Lloyd container number look like?

Container numbers follow the ISO 6346 standard: four letters then seven digits (for example CSNU1234567). The first four letters identify the owner. For Hapag-Lloyd the owner prefixes are typically one of CASJ, CASU, CASZ, CMUJ, CMUU, CMUZ. A format-valid example is CASJ1699767.

Can I bookmark or share my Hapag-Lloyd tracking link?

Yes — once your shipment comes up on Hapag-Lloyd’s page, you can bookmark that page or send the link to a colleague, and they’ll see the same shipment.

What if my number doesn’t start with CASJ or CASU?

Then it probably wasn’t issued by Hapag-Lloyd — shipments booked through a freight forwarder or partner carrier often travel under another company’s container number. Paste the number on our homepage and we’ll suggest the right shipping line, or check your shipping paperwork for who issued it.

Is this Hapag-Lloyd’s official tracking site?

No — this is a free, independent tool that brings every carrier’s tracking together in one place. When you track here you end up on Hapag-Lloyd’s own page, so everything you see comes straight from Hapag-Lloyd. We never see or store your shipment details.